frequently asked questions

Clients need to provide the vehicle logbook, registration, proof of identity, and any service records.

We assess the van’s condition, age, mileage, market demand, and comparable sales to determine the value.

Yes, we will pay trade prices, but the final offer will depend on the van’s overall condition.

Yes, negotiations are often possible. Clients are encouraged to research their van’s value beforehand to support their case.

We typically inspect the vehicle, may perform repairs, and then resell it either as-is or after refurbishment.

We offer trade-in options where clients can use the value of their old van as a down payment towards their next vehicle.
The process can vary, but selling a van to us is quicker when compared to selling privately, often completed within a few hours to a couple of days.
We may still purchase vans with mechanical issues, though the offer may be lower. To avoid wasted time, clients should be transparent about any issues upfront.
While it’s not mandatory, cleaning the van and making minor repairs can help improve its value and appeal to us.